Shipping policy

Shipping Policy for Lyann's.com

Thank you for visiting Lyann's.com! We are committed to providing you with the best shopping experience. Please review our shipping policy below:

Shipping Destinations  

We currently ship within the United States only. International shipping is not available at this time.

Processing Time

Orders are processed within 5-7 business days. Processing times may vary during peak seasons or holidays.

Shipping Methods & Carriers

We offer the following shipping options:  

- USPS Priority Mail  

- USPS First Class  

- FedEx Ground  

- UPS Ground  

Delivery times typically range from 5 to 7 business days after processing, depending on the carrier and shipping method.

Shipping Costs  

Shipping fees are calculated based on the weight and destination of your order.  

- Regular shipping fees apply for orders under $69.99.  

- Special Promotion: During the end-of-year period, we offer free shipping on orders over $69.99 only within the USA.

Order Tracking  

Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment.

Shipping Restrictions

Currently, we do not ship internationally or to certain remote locations. Please contact us if you have questions about specific destinations.

Lost or Damaged Items  

If your order is lost, damaged, or stolen during transit, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

Returns & Refunds 

Shipping costs are non-refundable unless the error is on our part. Please see our Return Policy for further details.

Massachusetts Sales Tax  

In accordance with Massachusetts law, a sales tax of 6.25% will be applied to all orders shipped to Massachusetts addresses.

Important Notice

Shipping delays may occur due to weather, holidays, or other unforeseen circumstances. We appreciate your patience and understanding.